We understand that a product ordered may not always be the right one for you. We are therefore happy to exchange / refund any merchandise within 14 days of receipt.
All return cost responsibility lies with the customer - for information on where best to send your return please contact email@example.com with your order reference and reason for return.
All products must be returned unworn, with original tags attached and in full re-sellable condition. If our customer care team do not feel that the product is returned as stated above, it is with their discretion that the item is suitable for return.
You will be refunded based on the cost of the product (we do not refund your shipping charge)
For any further questions regarding your order, please e-mail firstname.lastname@example.org – we are always happy to help!